What
is Etiquette? Etiquette is a set of social codes and
manners determined by society. In order to socialize in a proper way we, as
individuals within the society must abide to the set of codes that is being
dictated to us. Based on our environment we tend to develop our unique set of
manners and etiquette. Places
such as our home, school and workplace may serve as a major factor in
influencing the etiquette we acquire as adults.
How to create a positive
impression in the business world? The way you present yourself to others in the
business world speaks volumes. People tend to form their first impression about
others within seconds of their first meeting. Therefore it is crucial to ensure
you are properly prepared to present yourself as a professional. Here are some
important tips towards making a good impression.
In
the office:
- Posture – Stand up straight, make eye contact, turn towards people when they are speaking, and genuinely smile at people.
- Dress code - Make sure you are in proper dress code, perhaps dressing a step above the norm.
- Portable Portfolio - Your briefcase or bag and the things you carry in them say something about you. Messy items may detract from the image you would like to present.
- Greeting - When meeting someone for the first time, be sure to shake hands palm to palm with a gentle firmness.
- Language - Your colleagues deserve the same respect as clients. Keep the language in emails and other communication grammatically correct.
- Noise/Smells - Don’t forget that sound and smells travel. In an open office, chomping and chewing or reheated lunches can easily grate coworkers’ nerves.
- Help Yourself – Although many co-working spaces value collaboration and debate, near all expect you to be self-sufficient.
- Punctual - Arrive early!
Business lunch
etiquette reminders:
- Don’t rush - Don't dig into business immediately, wait until after you've ordered lunch will prevent you from getting interrupted in mid-thought.
- Know what to order - Before you order something, think about how you will look eating it, Avoid foods that are complicated to eat, like spaghetti with a red sauce, barbeque ribs, oversized sandwiches, or lobster in the shell.
- Put your cellphone away - Place your cell phone on the table and then glance down at it every time it pings or vibrates. Silence your device and keep it out of sight until you leave the restaurant.
Amina Adalat
Nathalie Jean-Elie