Skip to main content

Business Etiquette


• The way one interacts with supervisors, coworkers, and clients, and clients is now considered one of the most important factors affecting one’s chances of career success.
• Poor etiquette can damage or even destroy careers.
• Employers now expect college graduates to be equipped with basic business etiquettes – both in the interview process and in the workplace.
Work Behavior
• Be on time! For work, for meetings and for deadlines
• Learn office politics- every office has a different culture, pay attention to the way that things are done.
• Appear as professional as possible – clean, neat, appropriate attire for your work setting
• Be flexible – your employer will view you as a cooperative employee
• Turn your cellphone off or put on silent
• Be willing and motivated to take on new challenges-this attitude will enhance your value in your workplace
• Watch your language- avoid profanity or slang and inappropriate conversation topics
Correspondence Etiquette
• Includes: Emails, memos, and letters
• There are often times that you will communicate with clients, supervisors, and co-workers via email or memos
• These communications are often not as formal as a cover letter but still demand a certain level of professionalism
• Save important emails
• Check for punctuations spelling, and grammatical errors
• Never use all CAPS
Telephone Etiquette
• How you conduct yourself on the phone is just as important as face to face interactions
• Some tips
- Make sure your voicemail is working properly and check it frequently
- Keep conversations to the point
- Be sure to leave your contact information if you are leaving a message for someone else
• Tone and Language:
- Professional and pleasant
- Avoid slang (“yes instead of “yeah”,”Goodbye instead of “bye bye”)
• Try not to sound abrupt

William Cayambe and Ueda Elbasani

Comments

Popular posts from this blog

Dress for the Job You Want

A lot of times we look at our closets and think "What should I wear for work today?" or "Is this appropriate for this interview?" Well what we fail to realize is that what may be accepted in our eyes, is not accepted in the eyes of a professional. Here I will tell what to wear for your job or for future jobs to come. Men's fashion: Solid color button down shirts(black, blue brown and gray) Solid color ties (no Bow ties) Black, gray or blue pants are accpeted Black or brown dress shoes *all clothes must be ironed Women: Blouses and button downs shirts Dresses and skirts minimal knee length Black, gray or blue pants are accepted Solid color flats or heels are accepted as well *all clothes must be ironed Absolutely no  jeans, sneakers or shorts are allowed to be worn, hair and nails must be work appropriate, and offensive tattoos can not be shown on display. Both of these are prime examples of what to wear the next time you look at your cl...

DEI & The Workplace

Diversity, Equity and Inclusion (DEI), is a broad term that covers the issues of equality in the United States. It existed throughout the years, trying to advocate for equality amongst individuals regardless of their race, sex, or religion. Thi helps foster respect and equality in every sector of the society, ensuring that as long as a person is a citizen of the United States, they are allowed to receive the same benefits as others. In the workplace, DEI is very essential as it ensures that people are hired based on the fact that they meet the qualifications of the position they applied for, and not discriminated against by not qualifying them for unknown reasons even if they reach all other qualifications. Below are a few important reasons for DEI in the workplace:  1. The Workplace Should Reflect Today’s Emerging Workforce: Social change has historically often led to backlash, but that isn’t necessarily a good reason to retreat or pivot away from one’s DEI mandate. Today’s emerg...

Resume Mistakes That Are Stopping You From Getting an Interview

Landing a job interview can feel tough, but sometimes the problem isn’t your experience it’s your resume. Your resume is your first impression, and even small mistakes can make employers move on to the next candidate. Many people don’t realize that hiring managers look at a resume for less than 10 seconds, so anything unclear, unprofessional, or poorly written can hurt your chances immediately. On top of that, most companies now use software to scan resumes before a human even sees them. This means if your resume doesn’t have the right keywords, format, or structure, it might be rejected automatically even if you’re fully qualified. That can feel discouraging, but the good news is these problems are easy to fix once you know what to look for. A strong resume should clearly show your skills, highlight your achievements, and make it easy for employers to understand why you’re a great fit. But many people accidentally include too much information, use outdated styles, or forget to tailor ...