Business Email Etiquette

While there is no substitute for person – person direct communications to convey message and content, time and distance make electronic communications a useful and, at times, necessary. In conveying a message electronically content and delivery are key, but other factors are critical in establishing tone and ensure a positive reception from the intended recipient.

Formatting that is both appealing and legible, and timeliness in communicating are a good start. Set the tone with a courteous greeting that mirrors the level of formality between sender and recipient. When in doubt – keep it formal and professional. Remember spell check is your friend and sending a corrupted or virus infected file will get you defriended.

“You are what you send”

1. Keep it:

Legible

Concise

To the point!!!

and remember business etiquette at your email address.

{Legible, concise and to the point} LCTPoint@gmail.com J

2. Include:

Sender address {well duh !!! }

Receiver address

Subject

Address

Message

Signature

attachments referenced in the body of your email.

3. Do Not Include:

Duh

… or slang

… or words you do not know to sound smart {you won’t !!!}

***Double check always, before sending & avoid reply all – unless of course you need to reply all

Sources:

Business Etiquette Basics | 101 E-mail Etiquette Tips | Teaching email etiquette

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