Brandon Figueroa
Professional Etiquette in the Workplace
“Professional etiquette is an unwritten code of
conduct regarding the interactions among the members in a business setting.
When proper professional etiquette is used, all involved are able to feel more
comfortable, and things tend to flow more smoothly. Professional etiquette
plays a monumental role in making a lasting positive first impression.
First Impressions in Business
Etiquette:
Greetings:
Showing confidence when you greet someone for the
first time gives a good first impression. Etiquette expert Emily Post suggests
you should always do five things when meeting someone – look them in the eye,
give a firm handshake, greet them by name, say your own name slowly and
clearly; and smile. These will show the other person that you are positive and
confident. Show the other person that the meeting is important to you by
thanking them for meeting with you and by always having a positive attitude.
Conversation Etiquette:
To give a good first impression, make sure you
do not do all the talking. One rule of thumb is to try to spend at least as
much time listening as talking. Demonstrate that you are interested in the
other person and what they have to say by taking the time to ask questions and
listen. Maintain eye contact with the person you are talking to and give him
your full attention. Make sure you are speaking clearly and loudly enough for
the other person to hear – this will also show confidence.
Body Language:
You body language is one of the first things a
person will notice meeting you. If you body stance is slouched and closed, you
will send the message that you are not interested in the other person. Standing
straight and naturally, with your shoulders back, arms at your side and head
up, indicates that you are interested and enthusiastic and ready to do
business. When listening to someone, face the other person with your shoulders
squared to theirs, keep your hands at your side and maintain eye contact. This
demonstrates you are focusing entirely on the other person.
Comments
Post a Comment
Leave us a comment! We love hearing from our readers.