Computer Support Specialist Interview

Computer Support Specialist Interview
 

I’ve set up an interview with my big brother who is a computer support specialist for a company called A.S.I. This gave me the opportunity to learn a little more details about the job description. The most important information I have gained out of the interview is to know a computer support specialist’s main task is to oversee the daily performance of computer systems, besides that some other task that are very important are also:
 

      -Set up equipment for employee use.

      -Install and perform minor repairs to hardware and software.

      -Provide technical assistance and support.

      -Recommend improvements or upgrades to the organization.

How did he get in the field? When he was a kid he was always interested in computers, so from the age 16 he started doing computer courses, from A+ to Networking. My next question was how he got the job he has right now and what were the requirements, the minimum requirement is an A+ certification for entry level job or internship at his corporation. Another question I also asked him what advise can he give to me to pursue this career, he told me it’s very important to get into a technology school and get some certificates especially A+ because even though I will graduate from college, companies still require certificates so try to get as much as possible.

                                         

                          Jermaine Timmerman